▪︎ Contact
_you will find in the conditions many answers to your questions if this is not the case, Ruben is available by email: or by phone : +33(0)6 10 44 73 02
_Ruben may be in the mountains offline but will do its best to respond to you quickly, Traversées is a small structure.

▪︎ Reservation
_for each reservation a deposit of 50% is required, it commits you to making the trip.
_the remaining 50% is due three days before departure.
_a technical sheet will be sent to you with details of the outing, its progress, a map and the necessary equipment.
_confirmation for each payment is sent by email.
_for certain Traversées reservations, we use collaboration with portage structures.
_an invoice can be issued

▪︎ Weather
_Ruben Brulat constantly keeps an eye on the weather.
_For your outing, a weather report is communicated three days before, allowing you to adjust the equipment and the itinerary.
_in the different Traversées environments, conditions can vary quickly and differ from forecasts, Ruben Brulat is not able to control these conditions.

▪︎ Gear
the recommended equipment and clothing will be indicated when providing the technical sheet.
_Ruben Brulat may refuse a participant if the material is not suitable.

▪︎ Cancellation
_weather is not a reason for cancellation.
_Ruben Brulat can, in a case of force majeure which will affect the safety of the participants, modify the itinerary or even cancel it up to 12 hours before departure. In the event of cancellation, it will propose a later date, and if the date is not suitable it will undertakes to reimburse the sums already paid.
_no refund is possible in the event of difficult weather conditions, Ruben Brulat undertakes to do everything possible to adapt.

▪︎ Insurances
_Ruben Brulat as DE AMM has professional civil liability.
_the courses often take place in an “isolated” environment, called “at risk”, the participants become aware of the specific nature of this environment and undertake to follow the advice given by Ruben Brulat. He does everything possible to ensure the outing runs smoothly.
_Ruben Brulat cannot be held responsible for other services, lodgings, hotels, restaurants, transport.
_Ruben Brulat is the provider of the day trip, for stays a portage company takes over.
_Should the client come from abroad, he must provide a valid travel and health insurance

▪︎ Health
Participants undertake to read the level of the output
_each participant or organizer will communicate to Ruben Brulat any specific health conditions or treatments in advance